Wednesday, January 15, 2014

Coordinating a Dramatic Jungle Rescue — a True Claims Story



Imagine this: You’re deep in the jungles of Malaysia, when you’re suddenly gripped by nausea. You start sweating profusely, and it’s not from the heat. Horrified, you slip into unconsciousness...just as the local “witch doctor” arrives.

Some time ago, this happened to our client, Clara. The outcome could have been far worse had she not purchased travel insurance. Even in this far-flung place, our assistance company, OneWorld Assist (OWA) helped. Here’s how.

Once Clara fell unconscious, her desperate travelling companion found a phone and contacted OWA. Our experts quickly realized Clara’s life was at risk and arranged for evacuation. They set up ground transportation and multiple air transfers to get her to a proper medical facility in Kuala Lumpur. The journey took 24 hours! Once at the hospital, Clara was stabilized until she was able to be air evacuated to Canada to start her recovery.

This adventure illustrates that travel insurance is nothing without quality service. After all, what good is a policy without experienced professionals to coordinate care in the event of an emergency in a remote locale?

However, not all care is created equal. While OWA would have paid the claim to the local doctor if needed, they went the extra mile, making sure Clara got the appropriate care no matter what it took.

We would like to  share this example with you to demonstrate that travel insurance protection is about more than just money. With Travel Underwriters’ travel insurance, you can trust you will receive the best possible care from the cities of the US to the jungles of Malaysia and everywhere in between.

Please do not forget Travel Insurance before you go.

Bridges International Insurance Services



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